Whether you're shipping one-way or round-trip, we make sure our products always arrive at their destination so you can enjoy them.

Customer satisfaction is our top priority. Our products are crafted with great care and inspected before shipping from our workshop to ensure you have a positive experience when using them. Our candles have been thoroughly tested for several months prior to the launch of our collection. They are non-refundable and non-exchangeable; these are final sales. Please contact us in the event of breakage during shipping to request assistance or discuss a replacement option (within 10 days of receiving your package). relax@limaeco.ca