Refund policy

Whether it's a one-way trip or a return trip, we work hard to ensure that our products always arrive at their destination so that you can enjoy them.

Customer satisfaction is our priority. Our products are created with great care, inspected before distribution from our workshop to ensure that you will have a good experience when consuming our products. Our candles have been carefully tested for several months before the launch of our collection. They are not refundable or exchangeable, they are final sales. Please contact us in the event of shipping damage for assistance or to discuss a replacement option (within 10 days of receiving your package). relax@limaeco. ca